Your go-to guide for successful complaint management

Your go-to guide for successful

complaint management

Your go-to guide for successful complaint management

Your go-to guide for successful complaint management

Complaint Management in Sports Workbook

Complaint Management in Sports Workbook

Complaint Management in Sports Workbook

Complaint Management in Sports Workbook

In This Is How We Roll: Complaint Management in Sports, author and speaker Nadia Kyba shares practical principles and techniques to help you confidently, compassionately, and effectively manage both informal and formal complaints before they escalate.

In This Is How We Roll: Complaint Management in Sports, author and speaker Nadia Kyba shares practical principles and techniques to help you confidently, compassionately, and effectively manage both informal and formal complaints before they escalate.

In This Is How We Roll: Complaint Management in Sports, author and speaker Nadia Kyba shares practical principles and techniques to help you confidently, compassionately, and effectively manage both informal and formal complaints before they escalate.

In This Is How We Roll: Complaint Management in Sports, author and speaker Nadia Kyba shares practical principles and techniques to help you confidently, compassionately, and effectively manage both informal and formal complaints before they escalate.

New workbook

New workbook

Case study

This Is How We Roll: Complaint Management in Sports Workbook

This Is How We Roll: Complaint Management in Sports Workbook

This Is How We Roll: Complaint Management in Sports Workbook

This Is How We Roll: Complaint Management in Sports Workbook

Managing complaints starts with curiosity and an understanding that, ultimately, both the complainants and those managing the complaints are working toward the common goal of individual and systemic improvement.

Managing complaints starts with curiosity and an understanding that, ultimately, both the complainants and those managing the complaints are working toward the common goal of individual and systemic improvement.

Managing complaints starts with curiosity and an understanding that, ultimately, both the complainants and those managing the complaints are working toward the common goal of individual and systemic improvement.

Available in print and fillable PDF format for hands-on workshops, this go-to guide will be one you turn to again and again as you and your organization strive to support the important work of making sport safe, inclusive, respectful, and fun.

Available in print and fillable PDF format for hands-on workshops, this go-to guide will be one you turn to again and again as you and your organization strive to support the important work of making sport safe, inclusive, respectful, and fun.

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This Is How We Roll Series

This Is How We Roll Series

This Is How We Roll Series

This Is How We Roll Series

Transform the way your team handles conflict with the "This Is How We Roll" workbook series. Written by conflict management expert Nadia Kyba, these practical guides take you beyond traditional team building, showing you how to convert challenging situations into opportunities for growth and high performance. Whether you're a sports coach, workplace leader, or team manager, these workbooks provide proven strategies to build stronger, more resilient teams that know how to roll with conflict and emerge stronger.

Transform the way your team handles conflict with the "This Is How We Roll" workbook series. Written by conflict management expert Nadia Kyba, these practical guides take you beyond traditional team building, showing you how to convert challenging situations into opportunities for growth and high performance. Whether you're a sports coach, workplace leader, or team manager, these workbooks provide proven strategies to build stronger, more resilient teams that know how to roll with conflict and emerge stronger.

Transform the way your team handles conflict with the "This Is How We Roll" workbook series. Written by conflict management expert Nadia Kyba, these practical guides take you beyond traditional team building, showing you how to convert challenging situations into opportunities for growth and high performance. Whether you're a sports coach, workplace leader, or team manager, these workbooks provide proven strategies to build stronger, more resilient teams that know how to roll with conflict and emerge stronger.

Transform the way your team handles conflict with the "This Is How We Roll" workbook series. Written by conflict management expert Nadia Kyba, these practical guides take you beyond traditional team building, showing you how to convert challenging situations into opportunities for growth and high performance. Whether you're a sports coach, workplace leader, or team manager, these workbooks provide proven strategies to build stronger, more resilient teams that know how to roll with conflict and emerge stronger.

A Coach's Guide to Transforming Conflict into High Performance

A Coach's Guide to Transforming Conflict into High Performance

Brings you easy-to-understand social work concepts and tools that you can apply now to transform conflict on your team to growth and performance. Full of stories and examples, this is your guide to the often difficult conversations required for true, lasting conflict resolution.

Brings you easy-to-understand social work concepts and tools that you can apply now to transform conflict on your team to growth and performance. Full of stories and examples, this is your guide to the often difficult conversations required for true, lasting conflict resolution.

Complaint Management in Sports Workbook

Complaint Management in Sports Workbook

This Is How We Roll: Complaint Management in Sports, breaks down the practical principles and techniques you need to know in order to handle reports of maltreatment on your teams with confidence, care, and compassion to reach a common goal of systemic improvement.

This Is How We Roll: Complaint Management in Sports, breaks down the practical principles and techniques you need to know in order to handle reports of maltreatment on your teams with confidence, care, and compassion to reach a common goal – individual and systemic improvement.

Team Building Through Conflict Management in the Workplace

Team Building Through Conflict Management in the Workplace

This guidebook brings you concepts and tools that you can apply now to transform conflict on your team to growth and performance. Full of practical content and actionable steps, this is your go-to guide to true, lasting conflict resolution in your organization.

This guidebook brings you concepts and tools that you can apply now to transform conflict on your team to growth and performance. Full of practical content and actionable steps, this is your go-to guide to true, lasting conflict resolution in your organization.

Team Building Through Conflict Management in Sport

Team Building Through Conflict Management in Sport

If your team is struggling to work effectively together, and you’re spending too much time micromanaging disagreement, it is time for some intervention! Your team will learn to be better together by completing each practical, easy-to-understand section of this workbook.

If your team is struggling to work effectively together, and you’re spending too much time micromanaging disagreement, it is time for some intervention! Your team will learn to be better together by completing each practical, easy-to-understand section of this workbook.

A Coach's Guide to Transforming Conflict into High Performance

Brings you easy-to-understand social work concepts and tools that you can apply now to transform conflict on your team to growth and performance. Full of stories and examples, this is your guide to the often difficult conversations required for true, lasting conflict resolution.

Complaint Management in Sports Workbook

This Is How We Roll: Complaint Management in Sports, breaks down the practical principles and techniques you need to know in order to handle reports of maltreatment on your teams with confidence, care, and compassion to reach a common goal – individual and systemic improvement.

Team Building Through Conflict Management in the Workplace

This guidebook brings you concepts and tools that you can apply now to transform conflict on your team to growth and performance. Full of practical content and actionable steps, this is your go-to guide to true, lasting conflict resolution in your organization.

Team Building Through Conflict Management in Sport

If your team is struggling to work effectively together, and you’re spending too much time micromanaging disagreement, it is time for some intervention! Your team will learn to be better together by completing each practical, easy-to-understand section of this workbook.

Equip your team to work better together

Now What Facilitation

Richmond, BC

info@nowwhatfacilitation.com

We acknowledge with gratitude that we Iive and work on the unceded, traditional territory of the Musqueam, Squamish, and Tsleil-Waututh Nations.

Copyright © 2024 Now What Facilitation. Designed by laurensailerdesign.com

Equip your team to work better together

Now What Facilitation

Richmond, BC

info@nowwhatfacilitation.com

We acknowledge with gratitude that we Iive and work on the unceded, traditional territory of the Musqueam, Squamish, and Tsleil-Waututh Nations.

Copyright © 2024 Now What Facilitation. Designed by laurensailerdesign.com

Equip your team to work better together

Now What F acilitation

Richmond, BC

info@nowwhatfacilitation.com

We acknowledge with gratitude that we Iive and work on the unceded, traditional territory of the Musqueam, Squamish, and Tsleil-Waututh Nations.

Copyright © 2024 Now What Facilitation. Designed by laurensailerdesign.com

Equip your team to work better together

Now What Facilitation

Richmond, BC

info@nowwhatfacilitation.com

We acknowledge with gratitude that we Iive and work on the unceded, traditional territory of the Musqueam, Squamish, and Tsleil-Waututh Nations.

Copyright © 2024 Now What Facilitation. Designed by laurensailerdesign.com